HIPAA Compliant Medical Answering Service
The Health Insurance Portability and Accountability Act, or HIPAA, is designed to protect patients’ medical and health information. That is why at P.A.G.E. Answers, we remain HIPAA Compliant in our Medical Answering Service and Call Center Services.
HIPAA is a five-section guideline of laws to follow as standards for data privacy and security provisions. Although all sections are important, the second section, “Title II,” is typically the most referenced guideline. This obliges the Department and Health and Human Services to standardize the way medical data is processed and how organizations create safe access to patient’s health data electronically. For that reason, we ensure every conversation is compliant with active regulations.
We understand the importance of patient confidentiality, which is why our services and solutions go through rigorous testing to ensure we exceed HIPAA and HITECH (Health Information Technology for Economic and Clinical Health) standards. We can also assure you that it easy to safely and securely communicate with our staff with our mobile app.
Every employee goes through HIPAA and HITECH training every six months to ensure they are up-to-date on all compliance matters.